Website Terms

1. About PointsPassage

PointsPassage provides research, education, and advisory services concerning credit-card rewards, airline miles, hotel points, and potential travel options. We are an independent advisory business. PointsPassage is not affiliated with, endorsed by, sponsored by, or otherwise associated with any airline, hotel, credit-card issuer, loyalty program, travel portal, or other brand mentioned on this website. All product names, trademarks, logos, airline marks, hotel names, and loyalty-program marks belong to their respective owners. References do not imply endorsement.

2. Website information is general

Information on this website is general and may not reflect your circumstances. Website content is not financial, tax, legal, immigration, insurance, or investment advice. A client relationship begins only when both parties accept a separate written service agreement.

3. Award availability and program changes

Award inventory, fares, points prices, transfer bonuses, taxes, fees, schedules, cabins, routes, and loyalty-program rules can change at any time. Search results may be delayed, inaccurate, or unavailable when a client attempts to book. Examples on this website are illustrative and do not guarantee that similar results will be available.

4. Client control and responsibility

Clients retain control of their loyalty accounts and payment methods. Unless a separate written agreement expressly states otherwise, the client is responsible for transferring points, completing reservations, confirming traveler names and dates, reviewing each flight segment and cabin, paying all travel charges, and complying with passport, visa, health, entry, and transit requirements.

Do not send PointsPassage loyalty-program passwords, complete payment-card numbers, or online banking credentials.

5. Transfers and bookings

Points transfers may be delayed and are often irreversible. A client should review the applicable program rules and confirm current availability before transferring points. A reservation is not confirmed until the airline, hotel, or other provider issues the applicable ticket or confirmation.

6. Paid services

Fees, scope, deliverables, revisions, timing, cancellation terms, refund terms, and responsibilities for paid work are governed by the separate service agreement accepted for that engagement. These Website Terms do not create a promise to provide services or reserve availability.

7. Third-party websites and services

This website may link to third-party services. PointsPassage does not control and is not responsible for their content, availability, security, terms, policies, acts, or omissions. Your dealings with a third party are between you and that third party.

8. Intellectual property

The PointsPassage name, website design, written content, research formats, and original materials are owned by PointsPassage or used with permission. You may use the website for personal or internal business evaluation. You may not copy, republish, sell, scrape, or commercially exploit website content without written permission.

9. Acceptable use

You may not interfere with the website, attempt unauthorized access, introduce harmful code, impersonate another person, use the website unlawfully, or use automated systems to extract content in a manner that burdens the website or violates these Terms.

10. Disclaimer of warranties

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.” PointsPassage disclaims warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, and uninterrupted availability. Some jurisdictions do not permit certain warranty exclusions, so parts of this section may not apply to you.

11. Limitation of liability

To the fullest extent permitted by law, PointsPassage will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, lost opportunities, loss of points, or costs caused by third-party changes or unavailable inventory arising from use of this website. For claims arising solely from use of this free website, PointsPassage’s total liability will not exceed one hundred U.S. dollars.

This section does not limit liability that cannot legally be limited. Liability relating to a paid engagement is governed by the applicable service agreement.

12. Governing law and disputes

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. Any dispute concerning these Terms or use of the website will be brought in a state or federal court with jurisdiction in New Jersey, unless applicable law requires otherwise.

13. Changes and severability

We may update these Terms by posting a revised version and effective date. If any provision is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver.

14. Contact

Questions about these Terms may be sent to support@pointspassage.com.